SHIPPING & DELIVERY

SHIPPING WITHIN AUSTRALIA

All prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars. For delivery within Australia we use Australia Post with a flat rate of AUD$10. For all orders over AUD$100, you will receive free shipping.

 

 

SHIPPING INTERNATIONALLY

Stella & Lou. ships to all international destinations and uses Australia Post with a flat rate of AUD$10. For all orders over AUD$100, you will receive free shipping.

 

For our international customers, all prices on our site are displayed in Australian Dollars (AUD), and will be charged in Australian Dollars. Prices do not include relevant overseas customs duties, foreign taxes or other fees, which may be imposed upon you. As the customer, you are responsible for any of these additional costs. Please check with your local customs office for further information.

 

Please note: We do not deliver to international PO Box addresses.

 

 

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

For Australian and New Zealand customers, please allow 5 working days from the date of order to receive your purchase.

 

For international customers, please allow 10 - 15 working days from the date of order to receive your purchase.

CAN I TRACK MY ORDER?

Yes you can! On the day that your order is shipped we will send you an e-mail confirming your order which will include a tracking number so that you can follow your order’s journey, at http://auspost.com.au/track/track.html.

 

Please note; We do not offer a signature on delivery service.

 

 

IF THERE IS A PROBLEM WITH MY ORDER, WHO DO I CONTACT?

If there is a problem with your order, please e-mail us at info@stellaandlou.com or visit our Contact Us page.